Feedback Process

SDI Marketing invites and encourages feedback from individuals with disabilities (including customers, employees and the public) about how we are meeting and supporting accessibility in our workplace, the delivery of our services and our customer service.

Please utilize the instructions below to provide us with your inquires, comments and suggestions. SDI Marketing is constantly striving to remove barriers and improve upon our accessibility; your feedback is always appreciated.

Individuals who wish to provide feedback are encouraged to do so by any of the following ways:

EmailYou may reach out to us for questions or concerns, and/or send us the feedback form as an email attachment to: OR
TelephoneYou may call us at: 647-725-7840 OR 416-674-9010 (please ask to speak to the AODA Program Manager).
In writingTo reach us via regular mail, please use the following address: SDI AODA Program, 202-175 Galaxy Blvd., Toronto ON, M9W 0C9
In personTo speak to us in person, please attend our main office and request to speak with the AODA Program Manager. Our address is: 202-175 Galaxy Blvd., Toronto ON, M9W 0C9

Please note – Individuals who provide formal feedback will receive acknowledgment of their submission (so long as contact information is provided), and will be advised of any resulting actions taken based on the concerns or complaints submitted.